SLC’s Ratchet Rating System Implemented at LecStar Telecom.
Ann Arbor, MI (May 13, 2004) Service Level Corporation (SLC) announces the completed delivery of the Ratchet Rating System at LecStar Telecom, Inc., an Atlanta-based telecommunications company and wholly owned subsidiary of Fonix® Corporation (OTC BB: FNIX). With a 15-year license to Ratchet, LecStar uses the Ratchet application to process call records before putting them into its billing application.
“Ratchet’s services reduce LecStar’s operational costs while increasing customer satisfaction. Rating problems had frustrated customers and increased customer care staff costs,” says Carl Wright, SLC President. “We look forward to working with LecStar to ensure that its customers’ concerns about billing are eliminated in the future.”
Ratchet Rating System delivers a double-barreled solution of rules-based rating with built-in data mediation facilities. Rules-based rating delivers flexible pricing and rating services to speed business change and rate plan development. Built-in data mediation adapts the rating processes to input and output formats from binary to AMA to XML without programming. Costs for interfacing to other systems disappear.
“Ratchet Rating System provides a much-needed service in billing applications,” says Matt Sines, Vice President of Operations at LecStar Telecom. “By front-ending our billing system with Ratchet, we were able to solve a rating problem and provide improved service to our customers. We expect to use Ratchet to integrate new sources of call data currently unsupported by our billing system.”
The Ratchet solution has been successfully installed
without disruption to LecStar’s billing schedule. In addition, rating
tariff updates are automatically integrated into the Ratchet solution to reduce
on-going data maintenance.
About LecStar Telecom, Inc.
LecStar Telecom Inc. is a wholly owned subsidiary of Fonix® Corporation
(OTC BB: FNIX). LecStar is a facilities-based integrated communications carrier
(ICC) certified by the Federal Communications Commission and by nine states
(Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina,
South Carolina and Tennessee) as a competitive local exchange carrier (CLEC)
to provide regulated local, long distance and international telecommunications
services. In close alliance with its agents and local electric utility company
partners, LecStar offers a full array of fixed wire-line voice, data, Internet
and operator services to business and residential customers throughout BellSouth’s
southeastern operating territory. LecStar was recently acquired by Fonix Corp.,
an industry leader in delivering conversational speech solutions to consumer
systems and devices for everyday use. Manufacturers and developers incorporate
Fonix’s award-winning technology to provide their customers with an
easy, convenient and reliable user experience. Fonix currently offers voice
technology for mobile/wireless devices; computer telephony systems; games,
game consoles, toys and appliances; the assistive market and automobiles.
For more information regarding LecStar Telecom, Inc., its products or services,
please contact LecStar at (404) 659-9500 or visit www.lecstar.com.
About Service Level Corporation
(SLC)
Service Level Corporation is dedicated to the creation of technologies to
deliver value to our customer's end customers. Service Level's products are
focused on rating software and turnkey rating applications. The team that
makes up the company has a history of innovation evidenced in previously issued
patents and patents pending.
As Lynn-Arthur Associates and then as SLC, its customers included wireline and wireless carriers in the North and South America, Europe and Asia.
SLC's Call Pricer products join its carrier class Ratchet Rating System that delivers innovative pricing solutions for convergent voice, data, and content services to service providers.
For more information about Service Level Corporation and the Call Pricer products,
visit the company's website at www.servicelevel.net
For further information please contact:
Service Level LLC
Tel: + 1 734 827 2000
Email:
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Service Level LLC 7006 Suncrest Drive, Saline, MI 48176
+1 734-827-2000